Please follow the steps below to connect with a R.I.O. interpreter from your phone.

To access the following languages over-the-phone, dial 1-888-902-2012.  Please have your six-digit client ID ready and follow the prompts.

  • Dial toll-free 1-844-266-3120 (or 416-479-9100)
  • When prompted, use the number pad to spell the first three letters of the language you wish to connect to.

    • For example,

    For Hungarian, enter 4-8-6 (H-U-N)

    You will be asked to say or enter your six-digit Client ID.

    You will also be asked to provide any additional information required by your organization for your account billing purposes

  • To request a rare language, click -
    • Request form
  • For questions and assistance dial 1-844-266-3120 (or 416-479-9100) and press “0”
For American Sign Language (ASL) or if you require an interpreter by video, for the webportal click here, or from a mobile launch the InSight app.

To activate the app, you will be prompted to enter an Authentication Code.  If you do not have an Authentication Code, or to add the video on-demand service to your account, please email us at info@acrosslanguages.org.


For mobile devices only
to install, activate, or update configuration: